Today I’m flying again. And so it fills my heart with joy to hear the news coming out of Washington today. At long last, President George W. Bush is rolling up his sleeves, focusing on the problem, and getting to work on solving it.
The LA Times, among many other news outlets, reports on this development, and quotes the Commander in Chief, who appears to be as righteously indignant as anybody who actually has the experience of flying commercial. “There’s a lot of anger amongst our citizens about the fact that, you know, they’re just not being treated right,” Mr. Bush said. “We’ve got a problem, we understand there’s a problem, and we’re going to address the problem.”
The Chief Executive particularly mentioned the need for people’s complaints to be heard and addressed promptly, telling his Transportation Secretary and the acting head of the Federal Aviation Administration “to make sure that consumers are treated fairly and complaints are listened to, and that we address some of the egregious behavior that our consumers have been subjected to… Endless hours sitting in a airplane on a runway, and there’s no communication between the pilot and the airport, is just not right.”
I don’t know about you, but the news that Mr. Bush is engaged in solving a problem of this magnitude is welcome indeed. At least it gives us something to smile about.
Got a suggestion for the President as to how he can help improve the situation? Send it in. I’ll pass it along with all due respect.