• Home
  • News
  • Coins2Day 500
  • Tech
  • Finance
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Rage over Amazon move is misplaced

By
Dan Mitchell
Dan Mitchell
By
Dan Mitchell
Dan Mitchell
December 7, 2011, 2:44 PM ET

By Dan Mitchell, contributor

FORTUNE — This Saturday, Amazon will give a 5% discount, up to $5, to people who scan prices at a physical store into its Amazon Price Check mobile app, then buy the items online. Predictably, this has stirred anger and disgust. Those emotions are woefully misdirected.

“Local shops” are the victims in the accounts of Gawker and others, including lots of people on Facebook and Twitter. “Apparently concerned that it’s not already doing enough to undermine local physical retailers across the country,” according to Gawler’s Ryan Tate, Amazon will give customers the discount on select items. “Please don’t do this cheap, sad thing,” he writes.

Lower down in the item, Tate provides a caveat: “By all means use Amazon — they have amazing selection! — but there’s no need to be a tacky jerk to your neighborhood store in the process. Unless that store is a Wal Mart (WMT), Target (TGT), or American Apparel (APP), in which case, go to town (by which we mean, go out of town).”

But the “neighborhood store” almost certainly is one of those stores, if it’s not Best Buy (BBY), Barnes and Noble (BKS), Home Depot (HD), or some other retail oligopolist. And anyway, Amazon’s “amazing selection” (along with its top-tier customer service, speed of shipping and  low prices) is the real, ongoing threat to physical stores. So why is it ever OK to shop through Amazon?

Often when Amazon is the target of such rage, the supposed victim is theoretical — the mom-and-pop shopkeep; Bob and Sons Nails and Flour; the local electronics store with the wildly inflated prices and shifty salesmen.

But those kinds of stores were mostly obliterated years ago by — yes, Wal-Mart, Target and the rest. Amazon (in this instance, anyway) is the renegade upstart striking a blow against the big, evil monoliths. No doubt some independent, locally owned stores will take some incidental hits. But if such promotions are going to truly hurt those businesses, they’re in trouble anyway — probably thanks much more to Wal-Mart and Target than to Amazon. And those giant stores are much more likely than local shops to have the bar codes needed for the app to work.

Also, since when — regardless of the perceived morality or market power of the retailers involved — is comparison-shopping a bad thing? A “cheap, sad” thing?” Lecturing shoppers on their price-based decisions in a weak economy is a particularly obnoxious display of arrogance. If some unemployed father is, thanks to this, able to get his kid the Gummy Bear lamp she’s been yearning for all year, I say Merry Christmas to all except for the people who would call him a “tacky jerk” for doing so.

About the Author
By Dan Mitchell
See full bioRight Arrow Button Icon
Rankings
  • 100 Best Companies
  • Coins2Day 500
  • Global 500
  • Coins2Day 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Coins2Day Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Coins2Day Brand Studio
  • Coins2Day Analytics
  • Coins2Day Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Coins2Day
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Coins2Day Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Coins2Day Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.