In theory, sophisticated navigation tools are supposed to help people safely and efficiently get to their destination—except when they cause the opposite.
On Monday evening, a fight broke out at a refugee camp in the West Bank after two Israeli soldiers mistakenly entered the area while using Google-owned Israeli navigation app Waze, according to mediareports. The clashes left at least one Palestinian dead and 10 injured, and at least 10 Israeli soldiers were injured too.
According to reports, the two Israeli soldiers were from a non-combatant unit and were using the Waze app to get around.
Acquired by Google (GOOG) in 2013, Waze uses both traditional GPS navigation, as well as user-submitted information about road accidents, closures, and so on. The app also has feature to “avoid dangerous areas,” which mostly relies on this user-submitted data, though it becomes less effective in areas where the app isn’t used as widely.
However, according to a statement from Waze to Agence France-Presse on Tuesday, the setting had been turned off on the device the soldiers used to run the app. But it remains unclear how or why exactly the soldiers ended up at the refugee camp.
Backup units of soldiers and the Israeli police located one of the soldiers, who had a phone within him, within 30 minutes, according to reports. The other soldier was found about an hour later near an Israeli settlement.