• Home
  • Latest
  • Coins2Day 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
Coins2Day 500

3 Skills You Need for a More Successful Career

By
Keith Daly
Keith Daly
and
Bethany Cianciolo
Bethany Cianciolo
Down Arrow Button Icon
By
Keith Daly
Keith Daly
and
Bethany Cianciolo
Bethany Cianciolo
Down Arrow Button Icon
May 18, 2016, 8:30 PM ET
Businessman using laptop at table in office
Businessman using laptop at table in officePhotograph by Hero Images via Getty Images

The Coins2Day 500 Insiders Network is an online community where top executives from the Coins2Day 500 share ideas and offer leadership advice with Coins2Day’s global audience. Keith Daly, chief claims officer at Farmers Insurance, has answered the question: What are three skills that are critical to success?

It’s almost summer, and as a college graduate, you’re likely looking to start your career. Beyond the technical knowledge you may now be able to bring to your chosen career, there are some important characteristics you need to help you excel and create a successful, long-term career. And while you won’t find them in a traditional textbook, I have found these three skills can help to differentiate good workers from standout employees:

Bring authenticity
Remember to always be your authentic self. The person who goes to work each day should be the same person who comes home to family and friends each night. You’d be surprised how obvious it can be to those around you if those two personas diverge. Moreover, the amount of energy it takes to flex from one persona to another is huge and is simply unsustainable over a long-term career.

In most cases, when people get hired, the natural tendency is to try to meld into the culture of their new company. You can certainly learn from others at work, but your objective shouldn’t be to emulate them at the expense of your own self. You were hired because of your unique attributes. Let your authentic self come through. Focus on self-awareness to help you determine who you are and who you are not—what your strengths and weaknesses are. Focus more on creating a space for yourself within your employer’s organization, while still looking for the best aspects of your new team that you can integrate into your own approach.

See also: Coins2Day 500 CEO: The One Quality Every Leader Must Have

Authenticity builds trust and lets coworkers see that you have their best interests at heart. That authenticity helps pave the way for you to build a network or join a team, delegate tasks, and become a time management pro. Changing who you are—your style—erodes trust.

Be inquisitive, be curious, then act
In my opinion, it’s always a positive to be inquisitive and curious. It’s important to ask a lot of questions and learn as much as you can about your organization, its products, services, and customers. But curiosity is not enough on its own. You need to follow curiosity with action. Otherwise, what you’ve learned is merely academic. Ask yourself, “Now what do I do with this knowledge?” Have the courage and the conviction to follow through, and then do the right thing by taking the proper course of action.

We seek critical thinkers, consequential thinkers, and those with an entrepreneurial spirit when adding new people to our team. We want people who are able to flex their judgment and will take the necessary next steps. It’s important to remember, too, that not every action will necessarily be the right or best action, especially in your first job, but continually employing the process will refine your skill over your career’s lifetime.

Embrace diversity
Diversity is extremely important, and we embrace a diversity of thinkers at Farmers.

 

We want people with varying points of view to work closely and collaboratively with others—including those who are outspoken and have strong opinions. We believe an inclusionary policy that embraces everyone leads to better decisions, a better organization, and a superior brand.

For example, it would be easy to assemble a team of people who act like me, think like me, have a personality similar to mine, and a communication style that mimics mine. In many cases, we would have a tidy consensus on an issue. But what would that really accomplish? The end goal for organizations is to create better outcomes. That takes genuine collaboration among people who all see things just a little bit differently.

Graduation can be a nerve-wracking time: You’ve been thrust into the workforce and expected to hit the ground running. I urge you to look at it another way: as your opportunity to take the first step in a lifetime of learning and development, most of which takes place outside of the classroom. Trust your authentic self, ask numerous questions, and be ready to follow that knowledge with decisive actions. Embrace those who offer a diversity of thoughts, and you’ll be well on your way to a successful career.

About the Authors
By Keith Daly
See full bioRight Arrow Button Icon
By Bethany Cianciolo
See full bioRight Arrow Button Icon

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Coins2Day Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Coins2Day Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Coins2Day Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Coins2Day Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Coins2Day Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Coins2Day Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Coins2Day Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Coins2Day Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Coins2Day Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Coins2Day Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Coins2Day Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Coins2Day Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Coins2Day 500
  • Global 500
  • Coins2Day 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Coins2Day Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Coins2Day Brand Studio
  • Coins2Day Analytics
  • Coins2Day Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Coins2Day
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

© 2026 Coins2Day Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Coins2Day Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.


Most Popular

placeholder alt text
Commentary
Yes, you're getting a bigger tax refund. Your kids won't thank you for the $3 trillion it's adding to the deficit
By Daniel BunnJanuary 26, 2026
2 days ago
placeholder alt text
Personal Finance
Current price of silver as of Tuesday, January 27, 2026
By Joseph HostetlerJanuary 27, 2026
1 day ago
placeholder alt text
Personal Finance
Current price of silver as of Monday, January 26, 2026
By Joseph HostetlerJanuary 26, 2026
2 days ago
placeholder alt text
Economy
An unusual Fed ‘rate check’ triggered a free fall in the U.S. dollar and investors are fleeing into gold
By Jim EdwardsJanuary 26, 2026
2 days ago
placeholder alt text
Success
As AI wipes out desk jobs, Citigroup CEO Jane Fraser says the company is training 175,000 employees to ‘reinvent themselves’ before their roles change forever
By Emma BurleighJanuary 27, 2026
1 day ago
placeholder alt text
Success
Despite running $75 billion automaker General Motors, CEO Mary Barra still responds to ‘every single letter’ she gets by hand
By Preston ForeJanuary 26, 2026
2 days ago

Latest in

A drawing of a piggy bank on a rocket ship.
Personal FinanceSavings
Best high-yield savings accounts of January 2026
By Glen Luke FlanaganJanuary 28, 2026
4 minutes ago
Personal FinanceSavings
Best savings account bonuses for January 2026
By Glen Luke FlanaganJanuary 28, 2026
8 minutes ago
Federal Reserve building
Personal FinanceSavings accounts
How the Federal Reserve can impact your savings account’s interest rate
By Glen Luke Flanagan and Cassie BottorffJanuary 28, 2026
11 minutes ago
bessent
InvestingMarkets
Scott Bessent on the 39% of young Americans thinking favorably of socialism: They’re just not invested in the stock market
By Nick LichtenbergJanuary 28, 2026
14 minutes ago
A phone displays the company logo for Kalshi.
EconomyFederal Reserve
Kalshi maintains a ‘perfect forecast record’ in predicting Fed rate decisions, beating professional forecasters, study finds
By Jake AngeloJanuary 28, 2026
19 minutes ago
belichick
CommentarySports
Football snubs Bill Belichick, one of its greatest ever coaches—showing how his unapologetic leadership style came with a cost
By Nick LichtenbergJanuary 28, 2026
22 minutes ago