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RetailAmazon

Most Online Shoppers Turn to Amazon First

By
Michal Addady
Michal Addady
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By
Michal Addady
Michal Addady
Down Arrow Button Icon
September 27, 2016, 11:03 AM ET

Amazon (AMZN) has just widened its lead in the e-commerce space, putting it in a strong position ahead of the holiday season.

BloomReach Inc., an Internet marketing firm, surveyed 2,000 people and found that 55% of online shoppers check Amazon first when they’re searching for a product. That’s an 11% increase over last year’s survey. Search engines are in second place at 28%, a 6% decrease from 2015; specific retailers are now the first choice of 16% of online shoppers, down from 21% a year earlier.

“Amazon has become the reference point for shoppers,” Jason Seeba, BloomReach’s head of marketing, told Bloomberg. “Shoppers will go to Amazon first to find a product and check prices.” E-commerce is becoming increasingly important, and online sales are expected to go up to $385 billion this year, which is a 13% boost from last year; Amazon’s stock has responded in sync.

$AMZN hits all-time intraday high; on pace for its 5th positive session in 6 per @CNBCpic.twitter.com/cpahBjpmSP

— Josh Lipton (@joshuahlipton) September 27, 2016

“Amazon keeps adding layers and is innovating at a faster pace than everyone, especially with Prime,” Cowen & Co. Analyst John Blackledge told Bloomberg. Retailers have been attempting to compete with Amazon in the e-commerce space—Walmart (WMT), for one, recently bought e-commerce startup Jet.com for $3 billion.

It’s uncertain how effective the new addition will be in taking on Amazon, which already seems to have established itself as a leader in the online market. Blackledge estimates that Amazon had 49 million Prime subscribers as of August, and it’s continuing to grow.

Amazon could not immediately be reached for comment.

About the Author
By Michal Addady
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