Technostress. That’s the new term coined to convey the way some companies are reacting to lightning-fast developments in the world of information technology. This rapid pace of change is evident everywhere. Nimble upstarts that have learned to apply novel tools to their advantage are disrupting banking, tourism, transportation, and other long-established sectors of the economy. Technostress strikes, then, when IT enhancements, which seem to be occurring daily, cause confusion—or worse, stasis—in those enterprises that don’t keep up.
This white paper explores ongoing evolution as a way that today’s most successful firms are avoiding technological whiplash. Based on our global survey of 300 high-level IT decision-makers, as well as interviews with business leaders in the field, the paper reveals that far-thinking executives are seeking ways to make use of new and useful processes such as predictive analytics.
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