• Home
  • News
  • Coins2Day 500
  • Tech
  • Finance
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
TechDelta Air Lines

Delta Air Lines Says Goodbye to Microsoft Surface, Hello to Apple iPhone and iPad

Barb Darrow
By
Barb Darrow
Barb Darrow
Down Arrow Button Icon
Barb Darrow
By
Barb Darrow
Barb Darrow
Down Arrow Button Icon
October 23, 2017, 10:50 AM ET

Delta Air Lines will provide nearly 30,000 flight crew members with Apple iPads and iPhones, reversing course from a high-profile deal announced four years ago that armed flight crews with Microsoft hardware.

The news was reported by tech news site AppleInsider late last week, citing a leaked internal Delta email.

Related: Why Delta Ordered 11,000 Tablets From Microsoft, Not Apple

Delta (DAL) will provide more than 23,000 flight attendants and 14,000 pilots with Apple iPhones and iPad Pros, respectively, according to the email, which was obtained by Apple news blogger Ken Ray, also known as MacOSKen.

An airline spokesman confirmed that the email is legitimate. A Microsoft (MSFT) spokesperson said the hardware change is part of an overall Delta hardware refresh to standardize on a 10.5-inch form factor. Delta continues to invest in and use Microsoft productivity and business applications across its operations, the spokesperson added.

For the pilots, an iPad Pro will replace Surface tablets that were used as an “electronic flight bag,” which replaced paper maps, charts, and other documents that pilots typically carry.

Related: Microsoft Plots Chromebook Killer for Schools

For flight attendants, the new Apple (AAPL) devices replace the Nokia Lumia 1520 tablets, which were part of the initial Delta-Microsoft deal and were used for in-flight payment systems.

One reason for this move—apart from the fact that Microsoft is getting out of the Windows phone business— is that it will align Delta with other airline partners, including Aeromexico, Air France, KLM, and Virgin Atlantic, according to the email.

In the email, Delta said it maintains ” a strong and positive relationship with Microsoft” and that some of the apps that will run on the attendants’ iPhone 7 are based on Microsoft Dynamics business software.

Get Data Sheet, Coins2Day’s technology newsletter

Still, this is a blow for Microsoft’s high-profile hardware efforts. The company has pushed hard to make its Surface lineup a user-friendly competitor to Apple iPhone, iPad, and MacBook franchises. Last week, the company unveiled its latest effort, the Surface Book 2, which should hit the shelves in mid-November.

Note: (October 23, 2017, 11:30 a.m. EDT) This story was updated to add Microsoft comment.

About the Author
Barb Darrow
By Barb Darrow
See full bioRight Arrow Button Icon
Rankings
  • 100 Best Companies
  • Coins2Day 500
  • Global 500
  • Coins2Day 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Coins2Day Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Coins2Day Brand Studio
  • Coins2Day Analytics
  • Coins2Day Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Coins2Day
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Coins2Day Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Coins2Day Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.