Facebook Messenger appeared to be down on Tuesday morning, according to multiple reports. Users were presented with the message “chat is currently unavailable.”
The issue appeared to affect users all over the globe, with thousands of users reporting problems according to the Down Detector website, which logs reports of online service failures. According to Down Detector’s logs, Facebook Messenger first went down at 6:19 a.m. (E.T.). By approximately 8:00 a.m., the service appeared to be back up.
“Messages won’t send nor can I receive messages. None of my conversations can be seen and no previous messages are loading, just a blank screen,” wrote one user.
“Messenger has stopped working on all of my devices,” claimed another.
“Earlier today, some people on Messenger experienced problems sending and receiving messages,” a Facebook Messenger spokesperson said. “We’ve addressed and mitigated the issue and we apologize for any inconvenience.”
Hundreds of hapless users flocked to Twitter to vent their frustration.
Https://twitter.com/AfrikanNerd/status/938007630118883329
https://twitter.com/hanssmagno/status/938010078170431490
Facebook is DOWN, Messenger is DOWN #facebookdown#messengerdown Tell twitter because facebook won't work!
— Kuya Magik (@officialdjmagik) December 5, 2017
The outage follows a similar problem for Facebook Messenger on Nov. 30, when users reported being unable to send messages. In response to that, Facebook (FB) wrote: “On Thursday November 30 just after midnight Pacific time we became aware that a few people were having issues with their Messenger accounts. We investigated and responded and the problem is resolved. We’re sorry for any inconvenience.”
Read: Facebook Messenger Kids Debuts as a Texting App for Children Ages 12 and Under