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RetailCostco

Costco is bringing back free samples

By
Matthew Boyle
Matthew Boyle
and
Bloomberg
Bloomberg
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By
Matthew Boyle
Matthew Boyle
and
Bloomberg
Bloomberg
Down Arrow Button Icon
May 29, 2020, 12:48 AM ET

For all those who have missed munching on Costco Wholesale Corp.’s cheap and tasty hot dogs, don’t worry: Nearly all of its food courts will be re-opened by the middle of June, CFO Richard Galanti said on the company’s third-quarter earnings call.

About 20% of the food courts were reopened at the end of the quarter. Costco has also eliminated some food items, but didn’t say which ones.

Another big part of the Costco in-store experience are the free food samples. Vendors also love them, as they’re key to getting customers to try new items. The company said today that it will start a “slow rollout” of some form of sampling in mid-June, but it won’t be stuff on open trays, picked up with fingers. “I can’t say anymore,” Galanti said cryptically.

Costco relies on store traffic more than other retailers as it was slow to embrace e-commerce, preferring to rely on the “treasure hunt” in-store experience. U.S. Foot traffic was down 2% in the quarter.

Costco’s comparable-store domestic sales, excluding gas, rose 8%, beating analysts’ expectation for a 7% gain. Earnings per share of $1.89 trailed estimates.

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By Matthew Boyle
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