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NewslettersCFO Daily

Should CIOs report to CFOs?

By
Sheryl Estrada
Sheryl Estrada
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By
Sheryl Estrada
Sheryl Estrada
Down Arrow Button Icon
June 3, 2021, 5:00 AM ET

Good morning,

“In the early days of my career when working with entrepreneurs and innovators, I didn’t want them to look at me as just a numbers-based CFO. I wanted to align with their thinking and the cool ways in which they use their technology,” Madhu Ranganathan, EVP and CFO at OpenText, told me.  

Ranganathan’s resume includes a deep operational focus in software, hardware, and tech-enabled services, along with leading business transformation for more than 25 years. She began her leadership position at OpenText in 2018 and is based in the San Mateo, California office. Ranganathan grew up in Chennai in South India, and was encouraged to pursue finance by her mother, as well as two grandparents who “were both absolute financial nerds,” she says.

CFO Daily-Mandu Ranganathan
OpenText CFO Madhu Ranganathan.
Courtesy of OpenText

The information management software company, which was founded in 1991 and is headquartered in Canada, trades under the ticker OTEX. Its annual revenue was $3.15 billion last year. The company has about 15,000 employees and operates in more than 50 countries. OpenText software products address information management across company departments. For example, keeping track of large volumes of data, compliance with regulatory requirements, and mobile and online experience at a company can be managed through OpenText’s data integration tools.

Ranganathan’s sweet spot? ERP or enterprise resource planning. “The ERP is really like the backbone of companies,” she says. OpenText’s services manage the data within an ERP. “We offer document control, document management and compliance services, and connectivity of the network,” she says. “There’s a lot we can do in and around the ERP [in the] digital and automation journeys that many companies are taking.”

But the first step for any digital transformation is aligning with the company’s strategy, Ranganathan advises.  Strategies could be cost reduction, data cleanup, and data augmentation, Ranganathan says. And once the plans for any strategy are in place, all roads lead to the CFO’s office.  

That’s led to a close relationship between this CFO and her CIO, Renee McKenzie, who is one of Ranganathan’s direct reports. “From my standpoint, the CFO team has a very good purview of the strategy,” she says. “We can work with business leaders to say, ‘Where do you want to start? I don’t think there’s a better home than the CFO office for CIO teams to report into.” 

See you tomorrow.

Sheryl Estrada
[email protected]

Big deal

Digimentality 2021—Digital currency from fear to inflection, a new a report from The Economist Intelligence Unit, commissioned by Crypto.com, examines the forms of digital payment consumers trust and barriers to basic monetary functions becoming digital. The data is based on a consumer survey of 3,053 individuals from February to March 2021.

Going deeper

A new report published in Harvard Business Review, examines the benefits of sale automation and its application to standard sales practices. The report names five key principles to consider for sales automation strategy: thorough process re-design; focus on capabilities rather than deadlines; using action plans with clear timelines; responsive IT support; and agility in operation practices.

Leaderboard

Scott Beasley was named CFO at Frontier Communications. Beasley was most recently CFO of Arcosa, Inc., a North American provider of infrastructure products and solutions. Beasley succeeds Sheldon Bruha, who will be leaving his position effective June 14, 2021 to pursue other opportunities, the company said in an announcement.

Scott Bomar was named SVP and CFO at Deluxe, a payments and business technology company, effective, June 14, 2021. Bomar joins Deluxe from the Home Depot, Inc. Most recently, he served as SVP of Home Services.

Overheard

"Half the game is figuring out how to sell before it crashes."

—Dan Egan, vice president of behavioral finance and investing at Betterment, on investing in so-called meme stocks that have received a spike in interest from individual investors, as reported by CNBC.

About the Author
By Sheryl Estrada
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