• Home
  • Latest
  • Coins2Day 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
CommentaryBanks

Apps, crypto, and even Starbucks cards: Deposit fragmentation has been on a decade-long mission to bring down banking–and it’s not done yet

By
James White
James White
Down Arrow Button Icon
By
James White
James White
Down Arrow Button Icon
March 24, 2023, 11:44 AM ET
Even retail apps like Starbucks, Chick-fil-A, online gaming apps, and many others are siphoning funds away from traditional banks.
Even retail apps like Starbucks, Chick-fil-A, online gaming apps, and many others are siphoning funds away from traditional banks. Getty Images

With the news of Silicon Valley Bank’s failure, people are wondering about the safety of our financial institutions. But the reality is, banks fail surprisingly often. The difference with SVB is that its sudden demise impacted a large number of known brands, startups, and venture capital firms who all had complete confidence in their financial partner. And there’s concern that “herd mentality” could cause other companies to start withdrawing deposits from other financial institutions, creating a domino effect.

So, should we be concerned? Yes and no.

The reason banks fund the Federal Deposit Insurance Corporation (FDIC) is to protect against situations exactly like Silicon Valley Bank. Depositors should all recoup their funds, without requiring a tax-funded bailout from Americans. So, in the short term, this will (hopefully) be a blip on the financial radar and a major inconvenience to those companies impacted, but it’s not going to sink the whole economy.

But what about the long term? Are banks healthy?

That’s a more complicated question. Over the past 10 years, many more non-traditional financial institutions have emerged. We’ve got companies like Robinhood and Acorn, mobile banks like SOFI, Chime, GO2Bank, and even cryptocurrency. More consumers are loading their paychecks on pre-paid debit cards not aligned with traditional banks.

Perhaps surprisingly, even retail apps like Starbucks, Chick-fil-A, online gaming apps, and many others are siphoning funds away from traditional banks.

Deposits are being heavily fragmented, and fewer are going to traditional financial institutions. Traditional banks and credit unions have been experiencing an exodus of deposits and the consequences are starting to show.

Market fragmentation wasn’t as much of a concern when banks were full of stimulus checks and PPP money. According to the Federal Reserve, consumers saved more money during the pandemic than ever likely due to a sharp decrease in travel, commuting, shopping, entertainment, and other expenses, as well as by saving what they received in COVID-19 stimulus checks.

In fact, during this time, personal savings soared, with the Fed estimating that U.S. Households accumulated about $2.3 trillion in savings in 2020 and through the summer of 2021. All of this activity drove significant institutional growth with historically high loan volumes.

But by the winter of 2021, there were reports that these savings were dropping, especially among lower-income families who were using these emergency funds to simply get by.

Shortly after, in 2022, came the decision to raise interest rates that had, until that point, been hovering close to zero. The rising interest rates were designed to tame inflation, but they also created a new slowdown in homebuying, discretionary spending, mortgages, and revenue streams for banks, creating an unusual period of stagnating growth.

More concerning–a number of traditional financial institutions have been complacent, despite this shift in the financial dynamic. A chaotic economy, lingering concerns over a recession, and the growing skepticism from businesses and consumers in the wake of recent bank failures mean that there are even fewer deposits flowing in to fill the ever-widening gap caused by fragmentation.

Like a glass after it has been broken, there is no putting the pieces back together. We are not going to de-fragment the banking industry and reduce the gap in deposits by eliminating other financial options.

Banks must consider other strategies to get customers back on board. Tactics like personalized savings plans, attractive mortgage offers, and meeting customer needs right at the moment of opportunity will be critical. They need to improve engagement with customers, offer rewards for strong customers, flag attrition faster, and create reasons for customers to stay and grow with the institution

The recent bank failures are a warning sign and an example of the impact that a fragmented deposit market is having on traditional banks and credit unions. Complacency will only lead to further erosion of loyalty and deposits, leaving a literal wealth of opportunities for smaller, more nimble challengers to scoop up.

James White is the general manager of banking at Total Expert.

The opinions expressed in Coins2Day.com commentary pieces are solely the views of their authors and do not necessarily reflect the opinions and beliefs of  Coins2Day .

More must-read commentary published by Coins2Day:

  • SVB’s collapse adds financial instability to the Fed’s inflation fight. A recession may not be the worst outcome
  • The return to the office once seemed inevitable. A new study shows companies are already reversing course
  • How  the IMF naively parroted Putin’s fake statistics–and botched its economic forecast for Russia
  • Local communities are buying medical debt for pennies on the dollar–and freeing American families from the threat of bankruptcy
Subscribe to Well Adjusted, our newsletter full of simple strategies to work smarter and live better, from the Coins2Day Well team. Sign up today.
About the Author
By James White
See full bioRight Arrow Button Icon

Latest in Commentary

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Coins2Day Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Coins2Day Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Coins2Day Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Coins2Day Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Coins2Day Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Coins2Day Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Coins2Day Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Coins2Day Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Coins2Day Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Coins2Day Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Coins2Day Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Coins2Day Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Coins2Day 500
  • Global 500
  • Coins2Day 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Coins2Day Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Coins2Day Brand Studio
  • Coins2Day Analytics
  • Coins2Day Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Coins2Day
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Most Popular

placeholder alt text
North America
'I meant what I said in Davos': Carney says he really is planning a Canada split with the U.S. along with 12 new trade deals
By Rob Gillies and The Associated PressJanuary 28, 2026
17 hours ago
placeholder alt text
C-Suite
Coins2Day 500 CEOs are no longer giving employees an A for effort. Now they want proof of impact
By Claire ZillmanJanuary 28, 2026
1 day ago
placeholder alt text
Real Estate
Ryan Serhant thinks the American Dream was just a 'slogan created by banks,' but it was really about FDR, the Great Depression, and an economic crisis
By Sydney Lake and Nick LichtenbergJanuary 26, 2026
3 days ago
placeholder alt text
Commentary
Yes, you're getting a bigger tax refund. Your kids won't thank you for the $3 trillion it's adding to the deficit
By Daniel BunnJanuary 26, 2026
3 days ago
placeholder alt text
Personal Finance
Current price of silver as of Tuesday, January 27, 2026
By Joseph HostetlerJanuary 27, 2026
2 days ago
placeholder alt text
Success
As AI wipes out desk jobs, Citigroup CEO Jane Fraser says the company is training 175,000 employees to ‘reinvent themselves’ before their roles change forever
By Emma BurleighJanuary 27, 2026
2 days ago

© 2026 Coins2Day Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Coins2Day Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.


Latest in Commentary

belichick
CommentarySports
Football snubs Bill Belichick, one of its greatest ever coaches—showing how his unapologetic leadership style came with a cost
By Nick LichtenbergJanuary 28, 2026
13 hours ago
hanrahan
CommentarySocial Media
How social media upended the 75-year-old playbook of big CPG
By Oisín HanrahanJanuary 28, 2026
18 hours ago
trump
CommentaryHousing
Banning investors won’t fix America’s housing shortage
By Edward Peter StringhamJanuary 28, 2026
19 hours ago
reem
Commentaryhunger
How to fight child hunger in a time of foreign aid cuts
By Reem Alabali Radovan, Rajiv J. Shah and Mads Krogsgaard ThomsenJanuary 28, 2026
22 hours ago
kids
CommentaryGen Z
Coming soon: a lost generation of employee talent?
By Patrick E. HopkinsJanuary 27, 2026
2 days ago
Man at his laptop working on taxes
CommentaryTaxes
Yes, you’re getting a bigger tax refund. Your kids won’t thank you for the $3 trillion it’s adding to the deficit
By Daniel BunnJanuary 26, 2026
3 days ago