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SuccessZillow

Zillow’s happy workforce: 93% of employees endorse the company, thanks to 3 key factors

Ashley Lutz
By
Ashley Lutz
Ashley Lutz
Executive Director, Editorial Growth
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Ashley Lutz
By
Ashley Lutz
Ashley Lutz
Executive Director, Editorial Growth
Down Arrow Button Icon
April 7, 2025, 3:23 PM ET
Courtesy of Zillow Group
  • Zillow employees overwhelmingly approve of the company, according to Coins2Day’s 100 Best Companies to Work For ranking. Generous benefits, flexible remote work options, and a winning business strategy help drive morale at the real estate company.

Real estate company Zillow Group, Inc. Ranks 43 on Coins2Day’s 100 Best Companies to Work For list in 2025, and moved up the ranks year over year. According to our data partner Great Place to Work, an impressive 93% of Zillow employees endorse their workplace, compared to 57% at a typical company.

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What helps Zillow stand out? In addition to tech investments and growth, employees praise the benefits they are given as part of employment. They also cherish the opportunity to do their jobs remotely.  

“The benefits provided are excellent and better than any company I have ever worked for,” employees told Great Place to Work. “We are given paid maternity leave and contributions towards our medical deductibles so we do not have to feel a burden when needing medical care.”

Zillow also offers a flexible remote work arrangement to employees, a quality shared with 98% of the companies on Coins2Day’s 2025 list. 

“This company is fully remote, and we are able to have a healthy work-life balance and have the ability to move where we need to without being tied to an office,” employees say. Investing in an online headquarters versus emphasizing one physical location has helped the company recruit and retain talent. 

“We like to think we hire adults. We like to treat people like adults,” Dan Spaulding, chief people officer at Zillow, tells Coins2Day, adding that he only goes into the office about 5 days out of every month. 

Seattle-based Zillow’s care for its 6,730 employees has led to overwhelming trust in leadership, which pays dividends for the success of its business. 

Successful business strategy

Zillow has achieved an audience that far surpasses competitors in the space. 

Zillow reports an average monthly audience of 217 million users, more than double that of competitors Homes.com and Redfin. Investing in proprietary tech and tools, most notably the price estimator Zestimate, help it differentiate in the competitive market of real estate. 

Zestimate was one of the company’s first machine learning tools, Nicholas Stevens, Vice President of Product, Artificial Intelligence, at Zillow, said in an interview with Coins2Day reporter Jason del Rey. The tool has evolved to look beyond hard data, such as number of rooms and square footage, and factor in more complex elements like listing images and a 3D walkthrough. 

That’s helped customers “to get a deep sense of the quality of the home and the value of the home…that’s really improved the accuracy of the Zestimate, Stevens said. 

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  • The company has invested $4 billion over the past decade in a customer relationship management system, a virtual staging company, and a media software and content management platform. The strategy is paying off, giving Zillow a competitive advantage in the sector. 

    “We place Zillow as a kind of category winner who’s been taking share and is essentially a ubiquitous, dominant brand within a category, which is residential real estate,” Managing Director and Equity Research Analyst at Citizens Bank, Nicholas Jones, said in an interview with Coins2Day. “Competitively speaking, really, no one’s near Zillow in terms of traffic volume, the leads they can generate.” 

    Zillow’s tech investments are doing more than driving growth in audience: working for a forward-thinking company with a thriving strategy also boosts staff morale and trust in leadership. 

    Coins2Day Brainstorm AI returns to San Francisco Dec. 8–9 to convene the smartest people we know—technologists, entrepreneurs, Coins2Day Global 500 executives, investors, policymakers, and the brilliant minds in between—to explore and interrogate the most pressing questions about AI at another pivotal moment. Register here.
    About the Author
    Ashley Lutz
    By Ashley LutzExecutive Director, Editorial Growth

    Ashley Lutz is an executive editor at Coins2Day, overseeing the Success, Well, syndication, and social teams. She was previously an editorial leader at Bankrate, The Points Guy, and Business Insider, and a reporter at Bloomberg News. Ashley is a graduate of Ohio University's Scripps School of Journalism.

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