- Spotify was down for roughly three hours on Wednesday. After reports of a service outage spiked just before 9 a.m. ET, the company said everything was back to normal shortly after noon.
Spotify appears to be back up and working after experiencing a major outage affecting thousands if not millions of users across North America on Wednesday.
According to Downdetector, which lets users report which services are not working, reports of Spotify being down spiked shortly before 9 a.m. ET. Reports piled up over the next two hours.
Spotify did not mention the root cause of the issue, but pointed to its X account that was posting hourly status updates about the situation. The company said “all clear—thanks for your patience,” shortly after noon ET.
In December 2024, Spotify reported having 675 million monthly active users around the globe, which included 263 million subscribers who pay for Spotify Premium. 2024 was also the first year Spotify achieved its first full year of profitability, with net profits around $1.17 billion, compared to around $549 million in losses in 2023.