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Citibank seen in Hong Kong

Citigroup CEO Predicts A.I. Will Replace Tens of Thousands of U.S. Call Center Jobs

By Grace Dobush
February 19, 2019
This Startup Is Using AI in Call Centers To Catch Crooks
Tech

This Startup Is Using AI in Call Centers To Catch Crooks

By Adam Lashinsky
December 15, 2017
Artificial intelligence, cyber brain, illustration
Tech

Those Annoying Chatbots Can Save Business Billions

By Barb Darrow
May 10, 2017
Key Speakers At 2015 The Coins2Day Global Forum
Tech

Cisco’s John Chambers Bets on Google and Citi-Backed Voice Security Startup

By Robert Hackett
February 23, 2017
Verizon Plans to Close Call Centers in These 5 States
Tech

Verizon Plans to Close Call Centers in These 5 States

By Reuters
October 13, 2016
Tax Preparation
International

Indian Call Centers Reportedly Posed as the IRS to Scam American Taxpayers

By Tekendra Parmar and TIME
October 6, 2016
Verizon strikers confront police.
Tech

Verizon Strike Escalates With Armed Confrontation in the Philippines

By Aaron Pressman
May 13, 2016

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